Last updated: Draft 1, 8 October 2026. Draft template, not yet reviewed by a lawyer.
This notice explains what personal data Jocic Global Operations collects through this website and by email, why, and what your rights are. We keep it short and in plain language. If anything is unclear, email hello@jocicgo.com.
Who we are
Legal name of the business, trading as Jocic Global Operations, registered in Serbia under number registration number, tax number tax number, at registered address, Belgrade, Serbia. We decide how your data is used, so we are the "controller".
Contact for anything about your data: hello@jocicgo.com.
We have not appointed a data protection officer, because the law does not require one for a business of our size and type.
What we collect and why
Answer your enquiry
- Data we use
- Name, email, organisation, your message, and the web address tag of the advert you clicked, if any
- Legal reason
- Taking steps you asked for before a possible contract, and our legitimate interest in replying
- How long
- 24 months after last contact
Run a contract with your organisation
- Data we use
- Contact and billing details of the people we work with
- Legal reason
- The contract, and legal duties such as accounting
- How long
- As long as accounting and tax law require. Period to be confirmed by the accountant
Count website visits
- Data we use
- Pages visited, browser type, country. No cookies, no profile of you
- Legal reason
- Our legitimate interest in knowing which pages help people
- How long
- Only as totals
Keep the website safe
- Data we use
- Technical logs kept by our host
- Legal reason
- Our legitimate interest in security
- How long
- As set by the host
Please do not send health or other sensitive information through the enquiry form. If your event needs it, we will collect it separately and safely.
Who we share it with
We never sell your data. We use a small number of trusted providers who handle data only on our instructions:
- Google (Workspace): email, documents and the sheet that stores enquiries.
- Cloudflare Pages: hosts this website.
- Cloudflare Web Analytics: counts visits without cookies.
- Our accountant: invoices and accounting records.
Data sent outside your country
We are based in Serbia. If you write to us from the EU, EEA or UK, your data comes to Serbia. Serbia is not on the European Commission's list of countries with an adequacy decision. Some of our providers are in the United States. Where data goes to a provider outside Serbia, the EU or the UK, we use the protections the law provides, such as the EU standard contractual clauses or the EU and US Data Privacy Framework. Ask us for a copy at hello@jocicgo.com.
Your rights
You can ask us to:
- show you the data we hold about you and give you a copy;
- correct it;
- delete it;
- limit how we use it;
- stop using it where we rely on our legitimate interest;
- send it to you or another organisation in a common format.
Where we rely on your consent, you can withdraw it at any time. This does not affect what we did before.
We reply within one month. In complex cases we can take two more months, and we will tell you why. It is free.
Complaints
Please talk to us first at hello@jocicgo.com. You can also complain to:
- the Serbian Commissioner for Information of Public Importance and Personal Data Protection: www.poverenik.rs;
- the data protection authority where you live or work, if you are in the EU or EEA;
- the Information Commissioner's Office (ico.org.uk), if you are in the UK.
Do you have to give us your data?
No. But without an email address or phone number we cannot reply to you.
Automated decisions
We do not make decisions about you by automated means alone.
Cookies
This website does not set cookies. Visit counting uses Cloudflare Web Analytics, which works without cookies. See the cookie statement for details.
Changes
We will update this notice when something changes and show the date at the top.